This Privacy Policy explains how we collect, use, and (in certain conditions) disclose your personal information. It also outlines the steps we have taken to protect our customers’ personal information and your options regarding the collection, use, and disclosure of this information. By visiting Asadexstore.pk directly or through another site, you accept the practices described in this Policy.

1. Our Commitment to You

Data protection is a matter of trust, and your privacy is fundamental to our relationship. We will only use your name and other information related to you in the manner set out in this Privacy Policy. We will collect information only when it is necessary and relevant to our dealings with you. We will retain your information only for as long as is legally required or for the purposes for which it was collected.

You can visit Asadexstore.pk and browse without providing personal details. During your visit, you remain anonymous, and we cannot identify you unless you have an account with us and log in with your username and password.

2. Information We Collect

If you wish to place an order on Asadexstore.pk, we may collect various pieces of information. We collect, store, and process your data to process purchases on the Site, manage any claims afterward, and provide our services. This may include personal information such as your:

• Name and Title

• Email Address

• Postal and Delivery Address

• Telephone/Mobile Number

• Payment Details

We use the information you provide to process your orders and offer the services and information you request through our website. If you do not wish to receive marketing communications from us, you can opt-out at any time.

3. Security & Mandatory Unboxing Video Policy

To protect our customers and ensure the integrity of our service, we have implemented a strict security protocol for claims:

• Verification: To process any claim regarding damaged, missing, or incorrect items, we require a clear Unboxing Video recorded at the time of opening the parcel for the first time.

• Purpose: This helps us verify the condition of the product as it was dispatched and protects both the customer and the store from any discrepancies. Without this video, claims may not be entertained.

4. Website Security & Spam Protection

• To protect our website against automated spam, fake orders, and malicious bots, we use Cloudflare Turnstile, a secure bot verification system.

  This security check operates seamlessly in the background on our forms and checkout page to ensure that only genuine customers can place orders and access our services.

  • Privacy Assurance: Cloudflare Turnstile operates without displaying complex visual puzzles (CAPTCHAs), does not track your browsing habits across other websites, and never harvests your personal information for marketing purposes.

  • All verification is processed strictly to maintain the security and integrity of our website and customer transactions.

  • For more information on how data is handled, you can visit the Cloudflare Privacy Policy.

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5. Cookies

We use cookies to improve your experience on our site.

• What are Cookies? Cookies are small text files which identify your computer to our server as a unique user when you visit certain pages on the Site.

• Usage: These are used to recognize your Internet Protocol (IP) address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example, to remember who you are when you want to amend your shopping cart without having to re-enter your email address).

• Preference: You can set your browser to not accept cookies, but this may restrict your use of the Site.

6. Third Parties and Links

We may share your data with other companies that process data on our behalf. For instance, we share your name, address, and contact number with our courier partners to ensure your order is delivered successfully. We do not sell or disclose your personal data to third parties for marketing or any other purposes without your explicit consent.

7. Feedback and Market Research

We may use your data anonymously for feedback or market research. This data is used solely for statistical purposes to improve our services, and you can choose to opt out of this at any time.

8. Contact Us

If you have any questions, concerns, or require clarification on any part of this Privacy Policy, please contact us:

• Website: asadexstore.pk

• Email: support@asadexstore.pk

• WhatsApp: +923042849705