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Terms and Conditions

Welcome to Asadexstore.pk. These terms and conditions outline the rules and regulations for the use of our website. By accessing this website and placing an order, we assume you accept these terms and conditions in full. 

  • Order Acceptance and Pricing
  • All orders are subject to availability and confirmation of the order price. While we strive for accuracy, errors may occur. If we discover an error in the price of any goods which you have ordered, we reserve the right to cancel the order.                                                
  • Shipping and Delivery

    We deliver across Pakistan. Standard delivery time is 3 to 5 working days. However, delays may occur due to unforeseen circumstances or courier issues beyond our control.

  • Mandatory Unboxing Video Policy
  • To ensure a fair experience for both the customer and the store, we have a strict Unboxing Video Policy:
  • Customers MUST record a clear video while opening the parcel for the first time. 
  • The video should start from the sealed package, clearly showing the shipping label. 
  • Any claims regarding damaged products, missing items, or wrong products will NOT be entertained without a valid unboxing video. This is a mandatory requirement to process any refund or exchange. 
  • Returns and Exchanges
     If you receive a faulty product, you must contact us within 24-48 hours of delivery. The item must be in its original packaging and unused. Return shipping costs may apply depending on the nature of the claim.
  • Privacy Policy

Your personal information is secure with us. We only share necessary details (name, address, phone) with our trusted courier partners to ensure successful delivery.

  • Limitation of Liability

AsadexStore.pk shall not be liable for any indirect or consequential loss caused by the use of products or delivery delays.